Nissan today announced a significant advancement in its digital service offering for the Middle East, moving to the next phase of its connected mobility roadmap. At a time when residents have increasingly relied on on-demand solutions to maintain their daily lives from the safety of their homes, Nissan has finalized a strategic partnership with CAFU, the world’s leading energy delivery platform, to integrate seamless vehicle services directly into the Nissan digital ecosystem in the UAE.
Following the successful regional debut of Connected Car Services (CCS 2.0) on the all-new Patrol over a year ago, this announcement marks a pivotal shift for the brand. While remaining a dedicated automotive manufacturer, Nissan has evolved into a provider of an integrated digital ecosystem. This transformation is designed to “Defy Ordinary” by seamlessly orchestrating the connection between the driver, the vehicle, and the urban environment, ensuring reliability for customers from the comfort of their homes.
Nissan’s strategic partnership with CAFU is a foundational step in expanding the value-added services available to Nissan customers. By integrating CAFU’s services directly into Nissan’s platforms, the partnership removes the friction of everyday vehicle fueling and care. It allows the “Nissan Ownership” and “MyNissan App” to serve as a one-stop-shop for mobility and beyond. Nissan customers will enjoy CAFU’s on-demand fuel and car wash services, reinforcing Nissan’s commitment to delivering tangible value through its partnerships.
Thierry Sabbagh, Divisional Vice President, President – Middle East, KSA, CIS and India, Nissan and INFINITI, said, “At Nissan, we believe in Defying Ordinary, and that extends to how our customers interact with our vehicles, especially during times when safety and convenience are paramount. With the regional <a href="https://menainsights.com/e-money-<a href="https://menainsights.com/flyadeal-to-launch-flights-from-jeddah-to-dubai/”>launch-gold-buy-sell-offering-in-uae/”>launch of CCS 2.0, we established the infrastructure for a connected future. Now, through this strategic integration with CAFU, we are unlocking the true value of that infrastructure. This partnership is just the beginning of a broader digital services roadmap where our apps become the remote control for a seamless ownership experience, allowing our customers to manage their vehicle’s needs safely from home, starting with our flagship Patrol”
This collaboration is designed as a phased evolution of the “Connected Mobility” concept. Currently, customers can seamlessly order fuel and car care directly via the Nissan apps, bypassing the need for multiple accounts or platforms. As the partnership evolves into 2026, the experience will shift toward semi-automation for owners of selected Nissan models including the iconic Patrol. Utilizing CCS 2.0 data, the vehicle will intelligently monitor its own fuel levels; when the threshold drops, the ecosystem will trigger a notification via the MyNissan App, offering “one-click” prompts to dispatch CAFU and even remotely unlock the fuel cap for a secure, contactless experience.
Looking further ahead, Nissan and CAFU plan to pilot a fully automated model described as the “World’s Best Fuelling Experience.” In this future phase, the vehicle will detect low fuel and automatically signal CAFU’s network to dispatch a truck. The refuelling will occur without the customer needing to open an app or be present, resulting in a vehicle that is “always ready.”
Rashid Al Ghurair, Founder & CEO, CAFU added, “At CAFU, our mission has always been to challenge the status quo, ensuring our customers reclaim their most invaluable resource, which is time. This partnership with Nissan marks a pivotal milestone in that journey, following an intensive period of investment in revamping our supply and technology to relaunch a more seamless experience that our community has come to love. By integrating directly into Nissan’s connected ecosystem, we are not only ushering in a predictive and frictionless era of mobility but also placing the UAE at the absolute forefront of global innovation. We are building a future where the vehicle intelligently manages its own needs, ensuring it is ‘always ready’ so our customers can focus entirely on the journey ahead.”
The service is immediately available to eligible UAE customers, mainly in Dubai and the Northern Emirates. To celebrate the launch, Nissan customers will receive complimentary a one-month complimentary CAFU Go subscription, including priority delivery and car wash benefits. This initiative reinforces Nissan’s position as a leader in automotive technology and innovation, offering a benchmark-setting digital ecosystem that keeps customers seamlessly connected.
Powering this digital shift is CCS 2.0, which grants owners total control via the MyNissan app. From remote engine starts and climate pre-setting to real-time diagnostics on battery and tire health, the vehicle becomes a proactive partner in the user’s daily life. These connected features are seamlessly integrated with essential ownership tools, allowing customers to book service appointments or locate dealers with a single tap. By merging remote vehicle management with effortless maintenance scheduling, Nissan ensures that every aspect of the ownership journey is streamlined, intelligent, and always within reach.
Leading this technological evolution is the all-new Nissan Patrol – the first model in the region to introduce Nissan’s advanced CCS 2.0 (NissanConnect). The new Patrol merges this high-tech interface and iconic design with a choice of advanced powertrains, including a new twin-turbo V6 and a NISMO-tuned variant developed exclusively for the Middle East, complemented by adaptive air suspension for refined comfort and total control across all terrains.
While Patrol is the first to debut this elevated digital experience, Nissan plans to expand this connectivity suite across other models in its lineup later this year.